Orders & Purchasing
Everything about ordering, sending measurements, and making changes or alterations to your faja.
How to place an order?
If you’re not sure what you’re looking for, don’t worry — we’re here to help! 💕You can reach out through our Support Team ([email protected]), chat with us directly on the website, or book a free consultation with our Compression Guru for per
When should I send my measurements — before or after surgery Sx?
These are our time's suggestions; still, verify with your doctor and follow their recommendations.We suggest you send your measurements:. Around 10 days before surgery, if you want a stage 1. Around your 2nd or 3rd week, if you want a high compressio
Can I make changes to my order after placing it?
Yes, you may request changes before production begins. Once production has started, changes are possible but may incur an additional fee depending on the nature of the modification. If you’d like to request a change, please contact our Support Team a
Tributo alteration service — how does it work?
Submit your request through our contact form: Talk with our Shapers. In the form, choose the subject line: "Alterations / Give your faja a second life". Provide the following:. Order number, full name, or email used at purchase. Photos or a video of
Can I opt out of the $10 laundering service?
While we highly recommend it for a hassle-free process, you can opt out by ensuring the garment is returned in a clean condition (no stains, odors, or bodily fluids). However, if cleanliness is a challenge, the $10USD laundering service fee will appl
Do you offer faja pants?
Yes! We have these options for you:. 4301 Custom shorts - high waist - Powernet. Custom-made shorts that provide lower abdomen control, define the hips, and enhance the butt. Designed for daily use, they are discreet under clothing and ideal for wear