PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE DISEÑOS TRIBUTO COLOMBIA S.A.S or FAJAS TRIBUTO DESIGN LLC. ONLINE STORE. This website is operated by DISEÑOS TRIBUTO COLOMBIA S.A.S or FAJAS TRIBUTO DESIGN LLC. Throughout the site, t

Terms & conditions

These Terms & Conditions (“Terms”) govern your acquisition and ownership of a Tributo Mystery Bag (“Mystery Bag”), whether received as a complimentary gift or purchased from our store. By accepting or purchasing a Mystery Bag, you agree to be bound b

<h2 dir="ltr" style="text-align: justify; line-height: 2;" id="1-introduction"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">1. Introduction</span></h2><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">These Terms &amp; Conditions (&#x201C;Terms&#x201D;) govern your acquisition and ownership of a Tributo Mystery Bag (&#x201C;Mystery Bag&#x201D;), whether received as a complimentary gift or purchased from our store. By accepting or purchasing a Mystery Bag, you agree to be bound by these Terms in their entirety. Please read them carefully.</span></p><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">This document outlines the policies regarding the contents, sale, sizing, and warranty of all Mystery Bags. These policies are in place to ensure fairness and to manage the unique nature of this promotional product.</span></p><h2 dir="ltr" style="text-align: justify; line-height: 2;" id="2-general-conditions-applicable-to-all-mystery-bags"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">2. General Conditions (Applicable to All Mystery Bags)</span></h2><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="21-contents"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.1. Contents</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">The contents of each Mystery Bag are selected at random. Items may include, but are not limited to, shapewear, intimate apparel, accessories, or products from past collections. We are unable to accommodate any requests for specific items, styles, or colors. The element of surprise is a key feature of the Mystery Bag experience.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="22-final-sale-policy"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.2. Final Sale Policy</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">All Mystery Bags&#x2014;both gifted and purchased&#x2014;are considered FINAL SALE. This means they are not eligible for returns, refunds, exchanges, or alterations of any kind. By acquiring a Mystery Bag, you acknowledge and accept this condition without exception.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="23-sizing"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.3. Sizing</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">For customers receiving a Mystery Bag, we will select sizes based on your order history or, if included with a new purchase, the sizes selected in that same order. While we strive to provide items that align with your typical size, an exact fit is not guaranteed. Due to the nature of the product, variations in style and material may affect the fit. No exchanges or returns will be permitted due to sizing issues.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="24-no-customization"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.4. No Customization</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">Customers cannot choose, customize, request, or swap any items included in a Mystery Bag. The selection is entirely at the discretion of our fulfillment team.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="25-damaged-or-missing-items"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.5. Damaged or Missing Items</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">In the unfortunate event that you receive a damaged item or if an item is missing from your Mystery Bag, you must report it to our Customer Service team within 24 hours of delivery. To file a report, you must provide your order number along with clear photographic evidence of the damaged item or the entire contents received. Failure to report within this timeframe or to provide adequate evidence will result in the denial of your claim. Claims are subject to review and approval at our sole discretion.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="26-warranty-exclusion"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>2.6. Warranty Exclusion</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">All items included in a Mystery Bag are excluded from the Tributo Care program and any other extended warranties, whether expressed or implied. These items are provided &quot;as is&quot; without any guarantees of performance or longevity.</span></p><h2 dir="ltr" style="text-align: justify; line-height: 2;" id="3-gifted-mystery-bags"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);"><strong>3. Gifted Mystery Bags</strong></span></h2><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="31-eligibility"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>3.1. Eligibility</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">Complimentary Mystery Bags are offered exclusively to select loyal customers at our discretion. Receiving a gifted Mystery Bag in the past does not guarantee eligibility for future gifts. These are one-time, non-transferable offers.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="32-no-purchase-necessary"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>3.2. No Purchase Necessary</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">No purchase is necessary to receive a gifted Mystery Bag when offered directly by our team. It is a token of our appreciation for your loyalty and is not contingent on any future purchases.</span></p><h2 dir="ltr" style="text-align: justify; line-height: 2;" id="4-purchased-mystery-bags"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);"><strong>4. Purchased Mystery Bags</strong></span></h2><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="41-availability"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>4.1. Availability</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">Purchased Mystery Bags are available for a limited time and while supplies last. Placing a Mystery Bag in your cart does not reserve it. The purchase is only complete after a successful payment and order confirmation.</span></p><h3 dir="ltr" style="text-align: justify; line-height: 2;" id="42-payment"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0); font-size: 16px;"><strong>4.2. Payment</strong></span></h3><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">All purchases are subject to our standard payment and processing procedures. The price of the Mystery Bag is as stated at the time of purchase and is non-negotiable.</span></p><h2 dir="ltr" style="text-align: justify; line-height: 2;" id="5-limitation-of-liability"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);"><strong>5. Limitation of Liability</strong></span></h2><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">To the fullest extent permitted by law, our liability for any claims arising from a Mystery Bag is limited to the purchase price of the Mystery Bag, if applicable, or the provision of a replacement item for a verified damaged/missing item claim. We are not liable for any indirect, incidental, or consequential damages.</span></p><h2 dir="ltr" style="text-align: justify; line-height: 2;" id="6-acceptance-of-terms"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);"><strong>6. Acceptance of Terms</strong></span></h2><p dir="ltr" style="text-align: justify; line-height: 2;"><span style="text-decoration: none; font-family: Inter; color: rgb(0, 0, 0);">By proceeding with the acquisition of a Tributo Mystery Bag, you confirm that you have read, understood, and agree to these Terms &amp; Conditions.</span></p>

Tributo Mystery Bag: Terms & Conditions

Introduction. At Fajas Tributo, we understand that finding the right fit when shopping online can be challenging. That is why we created ExpertFit Guaranteed™ — our commitment to ensuring you receive the correct fit for your garment. If for any reaso

ExpertFit Guaranteed™ Policy

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Terms and conditions

When should I purchase my garment, before or after post-op?

When Am I suppose to wear which stage?

Measurements

Compression in the lower abdomen

Why my faja has different measurements that the ones I sent?

What are the differences in the models of the faja?

What are the differences in the type of Butt

It is possible that when you get your faja goes to second, third, or even fourth line of hooks?

While my faja arrives

When my faja arrives

How is the opening on the crotch area?

How do I schedule a call for a compression guru appointment?

Tips for Buying

Ready to Wear

Short

Vest and Waist Trainer

Stage 1

Sleeping Faja

Custom fajas

Where can I find the size chart?

Measurements & Size chart

Shipping Policy

Shipping

Help my faja doesnt fit

What should I do if my custom faja doesn't fit properly?

Help! My faja doesn't fit

Refund & Return policy

Cancellation Policy

Refund/ cancellation policy

What to do when you get your Faja!

Surgery Sister

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The Art of Faja Fashion:  Unlocking Our Best-Kept Secrets

Rest, Recover, Repeat: Sleep Hacks for Your Healing Journey

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6 Tips for a Healthy Weight and Safer Surgery

From Planning to Glow: 8 Steps for Your Cosmetic Journey ✨

Your Most Asked Faja Questions — Straight from the Experts

The Truth About the BBL Smell: Myths, Facts, and What Really Matters During Recovery

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The Safe Way Back to Intimacy After Surgery💞

Stronger After Baby: Gentle Compression for a Better Recovery

In-Depth Blog: Why the Ab Board, Back Board & Foam Trio Works So Well

How to Wash, Dry & Care for Your Faja So It Lasts Longer

Had a Tummy Tuck or Abdominal Surgery? Here’s Why Compression Matters

Feeling Down After Surgery? You’re Not Alone

How Painful Is a BBL? What to Expect Before and During Recovery

Why Torso Measurement Is the Secret to the Perfect Faja Fit?

Flying Increases Swelling: What You Should Know Before Traveling

Are You Wearing the Wrong Underwear with Your Faja?

Myth or Reality: Does Sweating with a Faja Help You Lose Weight?

Top 3 Favorite Fajas to Start the Year

Can Faja Really Help Improve Your Posture?

Are Surgical Results Permanent? What You Really Need to Know

More Than a Physical Change: How Confidence Grows After Surgery

Is Low-Cost Surgery a Good Idea? Here’s What Patients Should Know

Recovering From Surgery When You Have Kids: Practical Tips for Every Family

What Happens If You Don’t Wear Your Faja After Surgery?

BBL Butt Shapes: What You Can Expect

Not Sure If You Need Stage 1, 2, or 3? Let’s Find the Right One for You

Serena Faja Has Evolved: Seamless in the Front, Powerful at the Core

Surgical Wellness & Recovery

Fitness before and after surgery

Why feeding the fat is a misconception?

Why it's essential to be in the team faja after surgery?

How to start off a new fitness year?

What You’re Really Feeling After Surgery: Pain or Just Discomfort?

Sleep Tips for Dolls in Recovery: What Works and What Doesn’t

Back to Work After Surgery: Finding Your New Balance

Can I Wear a Faja If I Haven’t Had Surgery? Yes,  of course you can!

“Fajas Make You Lose Weight” — The Truth Behind the Most Common Faja Compression Myth

Is a Faja Only for Post-Surgery? Absolutely Not!

Nutritional health & Fitness

How to use the extenders with fajas?

How to place an order?

When should I send my measurements — before or after surgery Sx?

Can I make changes to my order after placing it?

Tributo alteration service — how does it work?

Can I opt out of the $10 laundering service?

Do you offer faja pants?

Orders & Purchasing

What is the shipping time?

How are shipping rates calculated?

Why is there a duty or customs fee on my order?

Why does my package say “Delivered” but I didn’t receive it?

Do you offer express or priority shipping?

How can I track my order?

Shipping & Delivery

What are the differences between compression levels?

What are the differences between the faja models?

What are the differences between the butt types (e.g. natural, enhanced, round)?

Why does my faja have different measurements than the ones I sent?

Why is it possible that when I get my faja, it closes on the second, third, or even fourth row of hooks?